Resourcing & Traffic Manager

Creative · Calgary, Alberta
Department Creative
Employment Type Full time
Minimum Experience Mid-level

Work With Us


We’re ZGM.  And we’re a Modern Marketing Partner!  We are the largest, full-service agency in Alberta with over 80 employees based in Calgary and Edmonton.  We’ve won both national and international awards. So, what does all this mean for you?  It means we have depth.  It means we have a great deal of talent and experience, and it means we are a great employer. ZGMers are curious; they aren’t afraid to speak their mind, and they come to work every day ready for the next challenge. We like to think we make a difference by delivering experiences and results for brands that value imagination and innovation -  and we have a lot of fun doing it.  Still not sure - check out our employee handbook here


For this opportunity:

You’ll be in charge of ZGM’s internal workflow process. Think of yourself as a gatekeeper. Or conductor. Or maybe a bouncer. In any case, you’ll ensure client work flows efficiently in and out of the agency, through the right people.


Here are some of the things you’ll do:

  • Work with both office teams, located in Calgary and Edmonton
  • Be the go-between person for requests from Account Services/Media for the Creative department 
  • Determine who works on what – ability to choose the best creative team for the task based on capacity, skillsets, and fair distribution of creative opportunities
  • Manage workloads, making sure team members don’t have too much or too little on their plate 
  • Bring on appropriate freelancers and contractors when needed 
  • Review current project timelines and job statuses – keep in contact with all departments regarding deadline statuses and address any concerns
  • Report to Leadership Team about current workflow and communicate any possible issues with too much or too little work
  • Work with Account Services team to help put together realistic workback schedules
  • Conduct status meetings with Account Services every week
  • Advocate for our Asana work management process and make sure protocols are being consistently followed
  • Create status reports and work with Value Council Team on estimating and billing
  • Keep everyone in all departments feeling heard and happy, balancing clients demands and staffing realities



Here’s the type of person who’ll succeed:

  • Problem solver
  • Organized and detail-oriented
  • People person who communicates with ease – you’ll be working and building relationships with about 65 people working in Creative/Media/Account Services
  • Cool under pressure – ability to thrive in a fast-paced work environment with tight deadlines
  • Experience in project management
  • Previous advertising agency experience a bonus – have an understanding of how a campaign gets produced, from concepting through to production
  • A passion in the creative and technical aspects of running creative projects



If this sounds like something you’d be interested in, send us your resume and cover letter and tell us why you’d be a great fit for ZGM.



We at ZGM are committed to ensuring that all people, across age, race, ethnicity, gender, sexual orientation, faith, and physical abilities, feel welcome and are represented in our decision making. We promise our staff, clients, and communities that we will never stop learning, sharing, and working toward becoming a more equitable organization.

Thank You

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  • Location
    Calgary, Alberta
  • Department
  • Employment Type
    Full time
  • Minimum Experience